What to expect when working with us...
STEP ONE:
Let's chat on the phone to discuss your general situation and how we might be of service.
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STEP TWO:
Schedule an in-person consultation. This meeting is between 1-2 hours and can occur more than once (when/if additional family groups). This is a FREE service to families.
We discuss a wide variety of topics on care-needs, types of communities available, what your loved one wants & values, financial and Medicaid considerations, family dynamics, and more. Based on this meeting we decide on the top two or three places to tour, that fit all the variables.
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STEP THREE:
We schedule and attend the tours with you. Helping you know what to look for and questions to ask. We are your advocate.
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STEP FOUR:
During the move, there can often be anxieties and questions. We are here to help hold your hand in the pre-admissions, moving day and understanding a community's processes once moved in.
FAQs
How is this service FREE?
When we help a family move into a community, the community pays a referral fee, as they are happy we have brought them an appropriate resident. We place clients in all of the communities in Eugene/Springfield. Our assistance is directed by the client's best interest.​
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This service works best if family DO NOT contact communities prior to working with me (otherwise, it can become a pro-bono situation).
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Are referral agents regulated by the state?
Yes. To be an agent, the state of Oregon requires a background check and a registration process to be licensed. Per regulations, we will offer you a Disclosure Form and Oregon license. These outlines how we work with clients.
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We offer in-depth knowledge on dementia and best placements for all of the differing types of situations.
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We respond quickly in urgent cases where time is of the essence, with discharges from rehabs.
Areas of expertise and help in urgent situations!