What to expect when working with us...
STEP ONE:
Let's chat on the phone to discuss your general situation and how we might be of service.
STEP TWO:
Schedule an in-person consultation. This meeting is between 1-2 hours and can occur more than once (when/if additional family groups). This is a FREE service to families.
We discuss a wide variety of topics on care-needs, types of communities available, what your loved one wants & values, financial and Medicaid considerations, family dynamics, and more. Based on this meeting we decide on the top two or three places to tour, that fit all the variables.
STEP THREE:
We schedule and attend the tours with you. Helping you know what to look for and questions to ask. We are your advocate.
STEP FOUR:
During the move, there can often be anxieties and questions. We are here to help hold your hand in the pre-admissions, moving day and understanding a community's processes once moved in.
FAQs
How is this service FREE?
When we help a family move into a community, the community pays a referral fee, as they are happy we have brought them an appropriate resident. We place clients in all of the communities in Eugene/Springfield. Our assistance is directed by the client's best interest.
This service works best if family DO NOT contact communities prior to working with me (otherwise, it can become a pro-bono situation).
Are referral agents regulated by the state?
Yes. To be an agent, the state of Oregon requires a background check and a registration process to be licensed. Per regulations, we will offer you a Disclosure Form and Oregon license. These outlines how we work with clients.
We offer in-depth knowledge on dementia and best placements for all of the differing types of situations.
We respond quickly in urgent cases where time is of the essence, with discharges from rehabs.
Areas of expertise and help in urgent situations!